A 19.8 percent increase in turnover. 237.6 EURO million in earnings. And 7,441 employees with zero doubt about the future: EOS had a great business year 2017/18.
EOS is embracing digitisation: The company is innovating debt collection with its apps, customer platforms and AI systems.
How does data-driven decision making work in receivables management? Pioneering work done at EOS shows the potential of machine learning.
Disrupt yourself: Google Germanys former CEO Christian Baudis on how companies can survive the challenges of digitsation
The predictive power of its analytics platform D3 enables EOS to contact each debtor in the most promising way - with convincing results.
EOS is expanding its position as a leading buyer of NPL: in 2017/18 the Group consolidated its position in Serbia and Spain and entered the Canadian market.
Many European firms can't invest in digitisation because of late payments, the Survey 'European Payment Practices' shows.
To meet rising data protection requirements, EOS' Chief Compliance Officer Kirsten Pedd is rolling out a global data privacy strategy.
Looking back at 2017/18: The EOS Board recount the recent financial year.
Defaulting payers often react with skepticism and rejection when EOS reaches out to them - until they realize that the call center agents are actually here to help them.