Records in sales and investments: Marwin Ramcke, Managing Director of the EOS Group, on the successful 2018/19 financial year in Eastern Europe.
A 19.8 percent increase in turnover. 237.6 EURO million in earnings. And 7,441 employees with zero doubt about the future: EOS had a great business year 2017/18.
How does data-driven decision making work in receivables management? Pioneering work done at EOS shows the potential of machine learning.
The predictive power of its analytics platform D3 enables EOS to contact each debtor in the most promising way - with convincing results.
Defaulting payers often react with skepticism and rejection when EOS reaches out to them - until they realize that the call center agents are actually here to help them.
With its new Center of Analytics EOS now has a shared data platform for all its subsidiaries. It analyzes data from all markets and accounts for their regional characteristics.
You don't want to annoy a customer - even if he missed a payment. That's why Slowakian lender Home Credit hired EOS KSI to handle its arrears.
Belgium's leading bank BNP Paribas Fortis has handed its receivables management over to EOS Aremas - to better focus on their core business.
The call center agents at EOS have quite a record of helping people to pay their dues.
EOS partner company Al Wadi is working in one of the most challenging markets for receivables management: The United Arab Emirates.
Most SME don't have a professional dunning system in place. Now they can turn to the Deutsche Verrechnungsstelle (DV) to cover that base.