Skip to main contentDebt collection means taking responsibility - EOS in Macedonia
Changing for the better.
We want to change things for the better. The EOS Group has defined its sustainability goals in its Corporate Responsibility (CR) strategy. It lends structure to our commitment and encourages us to act even more responsibly.
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Intro
‘For us, debt collection means taking responsibility – not only for the company’s own employees and clients, but also for consumers, society and the entire debt collection industry. In short, changing for the better.’
Marwin Ramcke
Chairman of the EOS Group’s Board of Directors
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Sustainability Strategy and Goals
Receivables management means taking responsibility
We are successful in business because we embrace change and take responsibility for all that we do. We want to change things for the better for our clients and employees, but also for consumers, our industry, and society.
Sustainability is an integral part of our corporate responsibility. Our CR activities go beyond environmental protection. As an international finance service provider, we are especially committed to social responsibility and corporate governance.
Materiality as starting point for our sustainability strategy
EOS further elaborated its CR strategy with the involvement of internal and external experts and developed a materiality matrix in 2022. It represents the most important sustainability topics for our external stakeholders, as well as for EOS, and forms the basis for the future direction of EOS' sustainability strategy.
Global responsibility: The UN Global Compact
The EOS Group joined the United Nations Global Compact, the world’s largest pact for corporate responsibility, in 2021. As a member, we pledge our commitment to the compact’s 10 principles on human rights, labor, environment and anti-corruption. Each new member first must derive its own goals from the 10 principles. We did so in the past year, identifying our goals from the UN’s 17 Sustainable Development Goals (SDGs) to which we can make the most effective contribution. The SDGs we selected, along with the associated key figures and goals are important benchmarks in our corporate responsibility strategy. As required by the Compact, we will report on our progress once a year in our “Communication on Progress” (COP).
Групацијата EOS се приклучи на Глобалниот договор на Обединетите нации, најголемиот договор за корпоративна одговорност во светот, во 2021 година. Како членка, ја ветуваме нашата посветеност на 10-те принципи на договорот за човекови права, труд, животна средина и антикорупција. Секој нов член прво мора да ги извлече своите цели од 10-те принципи. Го сторивме тоа во изминатата година, при што ги идентификувавме нашите цели од 17 Sustainable Development Goals (SDGs) (17-те цели за одржлив развој на ОН (ЦОР)) кон кои може да имаме најефективен придонес. Целите за одржлив развој што ги избравме, заедно со поврзаните клучни бројки и цели, се важни референтни точки во нашата стратегија за корпоративна одговорност. Согласно условите од Договорот, ние ќе поднесуваме извештај за нашиот напредок еднаш годишно во нашата „Комуникација за напредокот" (COP).
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News and Activities
Acknowledged with an excellent ESG risk rating from Morningstar Sustainalytics
In December 2023, the EOS Group received an ESG risk rating from renowned rating agency Morningstar Sustainalytics. They gave us a score of 10.2 (low risk), which puts us among the top two percent in the "Consumer Finance" sector.
"With the independent ESG rating, we are making our contribution to sustainable development transparent. The top ranking shows that our corporate responsibility strategy is successful and that we are very well positioned in many areas," CEO Marwin Ramcke explains.
Together with our partners, customers and the future generation, we are shaping a world in which sustainability is a priority for everyone.
ESG stands for "Environment", "Social" and "Governance".
Learn more about our fields of action
Responsible collection
EOS stands for respectful and fair treatment of consumers and for solution-driven, sustained debt relief.
We take on social responsibility within the EOS Group by promoting empowerment, diversity and inclusion, and in society through our educational initiatives.
As a strong member of the Otto Group, EOS supports the Group’s climate protection strategy, that pursues the Paris Agreement goal of limiting global warming to 1.5 °C. Together we work on implementing targeted measures.
EOS advocates strong, binding industry standards and responsibility guidelines. We apply strict criteria when we price portfolio purchases and make other investments.
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